Refund Policy

FRPFILE aims to provide clear and fair refund procedures for eligible transactions.

Refund eligibility depends on the type of product or service purchased and whether processing or delivery has already started.

A refund may be considered where:

• a service has not been started;
• FRPFILE is unable to provide the purchased service;
• a duplicate payment has occurred;
• an eligible technical failure prevents delivery.

Certain digital products, activated licenses and completed services may not be refundable after successful delivery or activation.

Any refund request must include the relevant Order ID and payment information.

Approved refunds will be returned using an appropriate supported refund method.

FRPFILE reserves the right to reject refund requests involving fraud, abuse or violation of the Terms of Service.

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