Privacy Policy

FRPFILE collects and processes information necessary to provide software products, digital services, customer support and account services.

Information We May Collect

  • Name
  • Username
  • Email address
  • WhatsApp number
  • Country
  • IP address, where applicable
  • Order history
  • Software Credit history
  • Transaction amount
  • Blockchain transaction ID / TXID, where applicable
  • Payment records
  • Customer support communications
  • Service delivery records
  • License information

How We Use Information

  • Providing services
  • Processing orders
  • Managing Software Credit
  • Transaction reconciliation
  • Accounting
  • Fraud prevention
  • Compliance
  • Customer support
  • Legal obligations

Service Providers

FRPFILE may share necessary transaction and identity information with payment processors, compliance providers, financial institutions and service providers where required to process transactions, prevent fraud or comply with applicable law.

Contact

For privacy-related questions, contact: [email protected]